Citizen's Officer Complaint Form
Policy
It is the policy of the Rockton Police Department to investigate all complaints against department personnel, regardless of the source of such complaints. Investigations of these complaints through standardized procedures demonstrates the Department's desire to provide honest, efficient police service and public confidence in its personnel.
Definition
A citizen complaint is defined as that action taken by a citizen to bring to the attention of the Department any police action that the citizen considers to be contrary to law, proper procedure, good order, or in some other manner prejudicial to the citizen, the police department, or to the community as a whole.
Procedure
Making a complaint
-or-
Giving Commendation
In order to ensure that you have sufficient avenues to reach us, you can contact us in any of the following ways. In all complaint cases you will be provided with an agency form to fill out. Note that all complaints will be investigated even if you chose not to fill out the form:
Come to the Rockton Police station and notify on-duty personnel.
Call the Rockton Police Department during the business hours of 8:00 a.m. to 4:00 p.m. (815-624-8881).
If writing a letter, detail your complaint/commendation and send it to our addresses located at 110 East Main Street - Rockton, IL. 61072
Notify us by email at www.rocktonpolice.org
Complaints can also be made directly to the Illinois Law Enforcement Training and Standards Board 500 S. 9th Street - Springfield, IL. 62701-1924. Telephone (217) 782-4540 www.ptb.illinois.gov Send to: PTB.Complaints@illinois.gov
Whenever a citizen requests to file a complaint against a member of this Department, the on-duty supervisor will discuss the incident with the citizen. Complaints should be made in person; however, if that is not possible, complaints may be reviewed over the telephone at (815) 624-8881 or via U. S. Mail. If after discussing the incident with the supervisor, the citizen still desires to file a complaint, a Citizen Complaint Form (cp101) will be provided. A citizen complaint will not be accepted that involves only the citizen's contention that he is innocent of a charge placed against them by the officer. Illinois law, 50 ILCS 725/3.8b requires that anyone filing a formal complaint against a sworn police officer must have a complaint supported by a sworn affidavit.
Online Feedback Form
The Rockton Police Department continuously strives to improve the level of service to the community. If you recently had contact with the Department, we are asking for your assistance. Please take a few minutes to complete our online questionnaire regarding your last contact with the Department.