Identity Theft - What to Do

Identity theft is the fastest growing crime in America. The Rockton Police Department is committed to doing everything possible to prevent your identity from being stolen. 


If you find you are a victim of financial identity theft, please click here for in-depth information regarding fighting back against identity theft. 


Possessing accurate and all inclusive records will help you to resolve your identity theft case more quickly. Here are some tips for organizing an identity theft case from the Federal Trade Commission in their publication entitled: TAKE CHARGE: Fighting Back Against Identity Theft.


  • Have a plan when you contact a company. Do not assume that the person you talk to will give you all the information or help you need. Prepare a list of questions to ask the representative, as well as information about your identity theft. Do not end the call until you are sure you understand everything you have been told. If you need more help, ask to speak to a supervisor.


  • Write down the name of everyone you talk to, what he or she tells you, and the date the conversation occurred. 


  • Follow up in writing with all contacts you have made on the phone or in person. Use certified mail, return receipt requested, so you can document what the company or organization received and when. Keep copies of all correspondence or forms you sent.


  • Keep the originals of supporting documents, like police reports and letters to and from creditors; send copies only.


  • Set up a filing system for easy access to your paperwork. Keep old files even if you believe your case is closed. Once resolved, most cases stay resolved, but problems can crop up.